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How to verify your identity

What you'll do for the identity verification step — uploading your ID and (when included) completing a video verification.

Rent Butter screens applicants in part by verifying who you are. Here's what you'll do for the identity verification step.
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Why we verify your ID

We verify your ID to confirm you are who you say you are. It's a standard part of rental screening — it helps prevent anyone from applying in your name without your knowledge, and ensures the criminal and credit checks we run are tied to the right person.
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What you'll do

  1. Choose your ID type — driver's license, state ID card, or U.S. passport

  2. Take or upload a photo of the front of your ID (and the back if it has one)

  3. Take a quick live picture (also called a selfie) — when your property includes this step

What you'll need

  • A government-issued photo ID — driver's license, state ID card, or U.S. passport

  • A device with a working camera (your phone is easiest)

  • Good lighting

Tips

  • Take the photo on a flat surface, not held up at an angle

  • Make sure all four corners of your ID are visible

  • Avoid glare from windows, lamps, or your phone screen

If your photo isn't accepted on the first try, you can retake it. After 3 attempts, you can tap Verify ID Later to keep moving through your application and complete this step afterward.

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