Charges the card already on file — no reader, no phone call, no asking the customer for details again.
🔎 Open the rental
Go to Rentals and find the booking. Charge card is available while the trailer is out and after it has been returned, so damage you only spot the next morning is still chargeable.🧾 Add each item on its own line
Damage, cleaning, fuel and mileage each go on as their own labelled line rather than one lump sum.💵 Check the total
The total is capped at the deposit you are holding.✅ Charge
The lines land itemised on the receipt the customer already has — nothing new to send them.
💡 Pro Tip
Label lines the way you would explain them out loud. "Cleaning — mud in the bed" reads far better on a receipt than "Misc fee", and it is the difference between a question and a dispute.
💡 Pro Tip
If the card on file declines, you will be offered a fresh-card form so the customer can enter a different card without you leaving the screen.
💡 Pro Tip
Unpaid at pickup instead? Use Take card now when they are stood in front of you, or Send payment link when they are not. Mark paid is only for money that genuinely arrived outside the system, such as cash — it records payment but moves no money.
