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How to set an earliest showing date in the future (waitlist)

R
Written by RentEngine Ops
Updated over a week ago

Overview

If a property is not yet ready for showings (occupied or being turned), you can set an earliest showing date in the future.


Set up a Waitlist property

  1. On the first page of the property editing flow:

    • Check "Is the unit currently occupied"

    • Enter the Earliest move-in date

    • Enter the Earliest showing date

Prospects will not be able to schedule showings until on or after the earliest showing date. They’ll also see the earliest move-in date when they inquire.


How the Waitlist status works

If the earliest showing date is more than seven days away, the property will display internally as Waitlist.

  • Marketing remains active on all listing sites

  • Prospects can proactively schedule future showings

  • New leads are responded to and logged

  • Follow-ups and AI responses are turned off


Automatic transition to Available

Seven days before the Earliest showing date:

  • The property automatically moves to Available

  • RentEngine begins reaching out to help prospects schedule and following up with them

No manual update is needed to change the property status from Waitlist to Available.


When to put the property On hold

If you do not have an earliest showing date yet, you can put the property On hold (more info here)

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