Overview
In this module, you’ll learn how to drive sales through special offers, automated rewards, text messaging, and sitewide promotions. We’ll walk through the setup for each feature so you can create timely campaigns that keep patients engaged and returning.
MedCommerce is RepeatMD’s industry‑tailored engine that combines rewards, memberships, patient financing, e-commerce and more in your branded mobile app to automate revenue and increase patient spend
Training Videos:
Message from CEO: Why Special Offers? - Phil explains why special offers are central to patient engagement and how they create urgency, reward VIPs, and boost conversions.
Intro to Medcommerce - Get an overview of Medcommerce features, including offers, rewards, text messages, and promotions, plus CEO insights on using each to grow sales.
Medcommerce: Configure $ Amount Special Offers - Create dollar-off offers by setting visibility, details, services, usage rules, promo codes, and disclaimers, plus text announcements and shop categories.
Medcommerce: Configure Free Service Special Offer - Set up free service offers by selecting services, visibility, images, promo codes, active dates, disclaimers, and optional text message announcements.
Medcommerce: Configure Buy X Get Y Special Offer - Build BOGO-style offers by defining purchase and reward services, use limits, promo codes, and visibility, with options for text message promotion.
Medcommerce: Retention Offers - Set up automated “We Miss You” offers triggered by time since last visit, with flexible discount types, service assignments, and expiration rules.
Medcommerce: Birthday Offer - Create automated birthday rewards by setting availability, text, images, discounts, assigned services, and validity windows (e.g., 30 days).
Medcommerce: Loyalty Offers - Reward frequent visitors by setting monthly visit thresholds, discount types, service eligibility, and expiration periods.
Message from CEO: Why Text Messages? - Phil shares why text messages, with a 98% open rate, outperform email and how short, action-focused texts drive patient purchases.
Medcommerce: Text Messages - Learn to create and schedule texts with 200-character messages, call-to-action buttons, audience targeting, and delivery scheduling.
Medcommerce: Edit Text Messages - Edit or delete scheduled texts by updating content, recipients, dates, or removing them entirely when no longer needed.
Message from CEO: Why Sitewide Promotions? - Phil explains how sitewide promotions increase visibility with banners and pop-ups that spotlight seasonal offers and custom categories.
Medcommerce: Sitewide Promotions - Set up sitewide promotions by linking custom categories, configuring titles, images, banners, promo codes, and popups for maximum visibility.
Your Medcommerce campaigns are now ready for your patients!
Next, see how everything comes together in the Patient App: Patient App Training