Overview
RepeatMD hosts live Masterclasses to help med spa and wellness practices grow revenue, improve operations, and get more from the platform. Sessions are recorded for on-demand viewing so you and your team can access expert guidance anytime.
You can register for upcoming sessions through the Masterclass Hub, watch recordings in the on-demand library, or open past sessions from the Admin Panel under Client Resources → Past Masterclasses.
This article is for practice owners, managers, and team leads who want to learn from Masterclasses or build them into internal training.
Before You Start
Use the email associated with your RepeatMD account when you register so reminders and access links reach the right inbox.
For Admin Panel access, log in with an account that can open Client Resources (most practice admin roles).
Masterclass recordings are stream-only (not downloadable). Save links in a shared doc or folder for your team.
Upcoming session invitations also arrive by email. Confirm your team is subscribed or check with your Customer Success Manager.
Why It Matters
Masterclasses help you:
Onboard new staff with platform walkthroughs and growth playbooks.
Refresh skills on promotions, memberships, financing, and seasonal campaigns.
Align the team on RepeatMD best practices without scheduling live vendor training every month.
Repurpose expert content into lunch-and-learns, role-specific training, and internal SOPs.
How It Works
Live registration. Register on the Masterclass Hub. You receive a confirmation email with a calendar invite and join link. Attend live or use the same link for the recording afterward.
On-demand library. The Masterclass Library lists previously hosted sessions by topic. Select a session to watch immediately. Share the session link with staff for self-paced learning.
Admin Panel path. Recordings are also available in the Admin Panel under Client Resources → Past Masterclasses. Use Admin Panel search or browser find (Command+F on Mac, Control+F on Windows) to locate a session by keyword.
Team training. Assign sessions by role, pair videos with internal SOPs, or host a monthly lunch-and-learn around one recording.
Step-by-Step Instructions
Register for an upcoming masterclass
Open the RepeatMD Masterclass Registration page.
Enter your name, email, and company details. Use the email tied to your RepeatMD account.
Select the session you want from the list on the right side of the page.
Submit the form. Check your inbox for a confirmation with a calendar invite and access link.
Join live at the scheduled time, or return to the same link later for the recording.
Access past masterclasses (on-demand library)
Open the RepeatMD Masterclass Library.
Browse available sessions. Topics include app downloads, flash promotions, membership upsells, financing, and seasonal campaigns.
Click a session to watch on demand. Pause, rewind, or revisit anytime.
Copy the session link to share with staff or add to your training documentation.
Access past masterclasses (Admin Panel)
Log in to your Admin Panel.
Open Client Resources from the left-side navigation.
Click Past Masterclasses.
Select a recording to watch, or use search / Command+F (Mac) or Control+F (Windows) to find a session by keyword.
Repurpose masterclasses for team training
Onboarding new team members
Assign specific sessions during a new hire’s first week.
Pair each video with your internal SOPs and RepeatMD playbooks.
Monthly training refreshers
Host a lunch-and-learn using one masterclass as the core content.
Hold a short discussion afterward to reinforce takeaways.
Role-specific training
Front desk and coordinators: Sessions on app downloads and in-practice promotion.
Sales and consultants: Sessions on Affirm, memberships, and closing strategies.
Marketing teams: Sessions on campaign planning and seasonal promotions.
Best Practices and Pro Tips
Watch with intention. Take notes on how concepts apply to your workflows.
Timestamp key segments when sharing links so staff jump to the most relevant sections.
Build a resource library. Maintain a shared doc or folder linking sessions by role.
Pair with internal goals. Align masterclass topics with monthly KPIs or initiatives.
Use Admin Panel search when you know a keyword but not the exact session title.
Common Mistakes and FAQs
Q: Do I need to register to watch a recording?
A: You may be prompted for your email the first time you access a session. After that, recordings are available on demand through the library or Admin Panel.
Q: Can I download masterclass videos?
A: No. Videos are stream-only. Bookmark or save session links for quick access.
Q: What if I cannot access a recording?
A: Confirm you are logged into the correct RepeatMD account and check both the Goldcast library and Client Resources → Past Masterclasses. If issues continue, email support@repeatmd.com.
Q: Will I get notified about future masterclasses?
A: Yes. Invitations are sent by email. Confirm your team is subscribed or ask your Customer Experience Manager.
Q: Can I share a session with my whole team?
A: Yes. Copy the session link from the library or Admin Panel and share it internally. Each viewer may need to enter an email on first access.
Next Steps and Support
The Holiday Profit System (seasonal campaign planning)
Need help aligning a masterclass to your training goals? Contact your Customer Experience Manager or email support@repeatmd.com.