Overview
Growth Workshops are live, focused sessions led by RepeatMD's Education and Strategy team. They give your practice the strategic guidance, team training, and performance coaching needed to get more value from the platform.
This article explains what each workshop covers, who leads it, and how to book a session for your practice.
Before You Start
An active RepeatMD subscription
A clear sense of what you want to improve (app sign-ups, memberships, sales, team adoption, or general strategy)
Calendar access on the device you will use to book through Calendly
The team members you want in the session, so you can add them to the invite once your time is confirmed
Watch this short, 1-minute video from Leisa Krauss, Director of Education & Strategy:
Why It Matters
Growth Workshops are built to help your practice move from questions to action. Practices use these sessions to:
Improve app sign-ups and patient engagement
Strengthen memberships and recurring revenue
Convert app sign-ups into in-app sales
Train new staff or run a refresher for existing teams
Get focused strategy support without scheduling a long consulting engagement
Practices that use Growth Workshops alongside day-to-day support tend to adopt RepeatMD faster, run cleaner workflows, and see stronger revenue results from the platform.
Step-by-Step Instructions
Choose the Workshop That Fits Your Goal
Each workshop is built around a specific challenge. Use the descriptions below to pick the one that matches what you are working on right now.
Team Training (led by Jeremy Goldsberry)
A practical session for practices that want stronger day-to-day adoption and team confidence with RepeatMD.
You will learn:
How to navigate and use RepeatMD effectively
How to bring new staff up to speed
Best practices for adoption and execution
How to make RepeatMD part of your daily workflows
Recommended when you have new staff, a new point of contact, inconsistent staff usage, or you simply want a team refresher.
Boosting App Sign-Ups (led by Leisa Krauss)
A group session where multiple practices learn together. Designed for practices with low app sign-ups or weak patient engagement.
You will learn:
What motivates today's patients to join the app
Strategies to increase sign-ups across your website, social media, email, in-office experience, and local partnerships
How to keep momentum going through team training, rewards, and offers
How to turn sign-ups into stronger patient engagement
Shared insights from other practices learning alongside you
Recommended when sign-ups are slower than expected, the patient experience feels inconsistent, or you want benchmarks from other practices in the same room.
Sell More Memberships (led by Leisa Krauss)
A focused strategy session for practices building or strengthening their membership program.
You will learn:
Why memberships work
How to strengthen your membership strategy
Ways to improve membership adoption and sales
Practical ideas to grow recurring revenue through RepeatMD
Recommended when membership sales are flat, your team needs a stronger pitch, or you are launching or repositioning a tier.
Sign Ups into Sales (led by Leisa Krauss)
A revenue-focused session for practices ready to monetize the audience they already have in the app.
You will learn:
How to turn more app users into buyers
How to create stronger purchasing habits
Ways to increase in-app revenue
Practical strategies to improve conversion and sales performance
Recommended when sign-ups are healthy but in-app sales, GMV, or conversion are below target.
Office Hours (led by Leisa Krauss or Jeremy Goldsberry)
A flexible session for broader strategy questions, mixed agendas, or anything that does not clearly fit a specific workshop.
You will learn:
Practical guidance based on your specific questions
Best next steps for what you are trying to improve
Where to focus next inside RepeatMD
Recommended when you have multiple questions, you are not sure exactly what the issue is, or your situation does not fit one of the workshops above.
Decide Who to Book With
Once you know which workshop you want, choose the right expert.
Book with Leisa Krauss, Director of Education and Strategy, when you need:
Higher-level strategy and growth coaching
Help driving more app sign-ups
Help with memberships and recurring revenue
Help turning sign-ups into sales
Broader growth guidance
Strategic Office Hours
About Leisa: Leisa Krauss is RepeatMD's Director of Education and Strategy. She brings 30 years of experience in the medical aesthetics industry, has treated more than 30,000 patients, and has consulted with hundreds of aesthetic practices across North America. Her workshops focus on practical, tactical strategies that improve conversions, increase patient lifetime value, grow recurring revenue, strengthen memberships, and boost referrals.
Book with Jeremy Goldsberry, Education and Strategy Specialist, when you need:
Day-to-day platform guidance
Help with app adoption or usage
Team Training for new or existing staff
A practical guide to using RepeatMD more effectively
Operational or platform-focused Office Hours
About Jeremy: Jeremy Goldsberry has been with RepeatMD from the very beginning, with over 6 years of hands-on experience and has worked with over 1,000 practices. Jeremy is RepeatMD's Education and Strategy Specialist. He works closely with practices to improve adoption, strengthen performance, and make sure teams use RepeatMD confidently in day-to-day operations. He is a strong fit for practices that want practical guidance on how to use the platform well, train their teams, and improve overall execution.
If you are still not sure, start with Office Hours. It is the most flexible option, and the team can route you to a more specific workshop from there.
Book Your Session
Pick the workshop that matches your current goal.
Choose the right expert using the guide above.
Click your booking link:
Book with Leisa Krauss: https://calendly.com/leisa-repeatmd
Book with Jeremy Goldsberry: https://calendly.com/jeremyg-cem
Select an available time on the Calendly page.
Add context in the booking notes so the session can be tailored to your goal (for example: "Low membership sales," "New staff member," or "Need to grow sign-ups").
Confirm the booking. You will receive a calendar invite and confirmation email.
Invite your team to the calendar event so everyone who needs to attend joins the session.
Best Practices and Pro Tips
Bring a clear goal to the session. Workshops are most useful when you can name what you want to improve before you join.
Invite the right people. Include the staff who own the work, not just the practice owner. Front desk, providers, and managers each see a different part of the patient journey.
Take notes during the session and assign owners afterward. The strategies you learn only move the business if someone on your team owns the follow-through.
Stack workshops over time. Many practices start with Team Training to build team confidence, then layer in strategy workshops with Leisa as performance goals come into focus.
If you are between workshops, start with Office Hours. The Education team can recommend the right follow-up workshop from there.
Common Mistakes and FAQs
Q: Are Growth Workshops a replacement for support?
A: No. Growth Workshops are designed for strategic guidance, team training, and performance coaching. For quick questions, app updates, or basic functionality questions, the fastest path is to email support@repeatmd.com.
Q: What if I need both strategy and training?
A: Start with the workshop that matches your most pressing need today. After the session, you can book a second workshop with the other expert as your goals evolve.
Q: What if I have a mix of questions and I am not sure which workshop fits?
A: Book Office Hours. It is the catchall session for broader or mixed-topic conversations, and the team can recommend a follow-up workshop if needed.
Q: Is Boosting App Sign-Ups a private session?
A: No. Boosting App Sign-Ups is a group workshop where multiple practices join the same session. Many clients find the shared insights and discussion as valuable as the content itself.
Q: What happens if I miss my workshop?
A: Reach out using your booking confirmation email or contact the RepeatMD Education team to reschedule. Workshops are easy to move to a new time.
Q: Do you still offer the In-App Promotions workshop?
A: That session is no longer offered as a standalone workshop. If your question is tied to performance or revenue, book Sign Ups into Sales. If your question is broader, book Office Hours.
Q: Can my whole team attend the same workshop?
A: Yes. Most workshops are stronger when the team is in the room together. Add the relevant staff to the calendar invite once you confirm your booking.
Next Steps and Support
Pick the workshop that matches your current goal.
Use the booking links above to schedule a session with Leisa or Jeremy.
Invite your team to the session so everyone who needs the training is in the room.
Need help choosing the right workshop? Email support@repeatmd.com and the team will help route you to the best fit.