Your Account, Billing, & Locations
Guides for updating your account, billing info, and practice locations.
7 articles
- Set up multiple practice locations (Admin Panel)Learn what to consider when choosing between one RepeatMD app for all locations or separate apps per location before you launch.
- Pay an overdue balance and update your payment method (Admin Panel)Learn how to pay overdue RepeatMD subscription balances in the Admin Panel, update your saved payment method during checkout, and restore access after suspension.
- Understand transactional emails (Admin Panel)Learn what transactional emails RepeatMD sends to patients and your practice after in-app purchases, failed membership payments, and membership cancellations.
- Understand transaction fees, charges, and refunds (Admin Panel)Learn what patients and your practice each pay when transaction fees are split on in-app purchases, including card and Affirm examples.
- Understand membership dunning (Patient App)Learn how membership dunning works in the Patient App, including banner behavior, Stripe retry timing, and when memberships auto-cancel after failed payments.
- Your guide to onboarding with RepeatMD (Admin Panel)Learn what to expect during Lite and Professional onboarding with RepeatMD, what your team needs to provide, and how to reach go-live with your Customer Experience Manager (CEM).
- Offboarding from RepeatMD: How to Prepare Before Your App Is Deactivated (Admin Panel)Learn how to export data, notify patients, and close out memberships before your RepeatMD platform is deactivated.