For Section O information to successfully flow from RESTORE-Insights into the MDS in PointClickCare (PCC), three key items must match in both systems:
Assessment Type
ARD (Assessment Reference Date)
Finalized Assessment
Steps to Completed in RESTORE-Insights
The DOR (Director of Rehab) must identify the correct Assessment Type.
The ARD must be entered and finalized.
The assessment must be completed and finalized in RESTORE-Insights.
If all of these match in both RESTORE-Insights and PCC, Section O data will flow over automatically.
Troubleshooting
If Section O is not appearing in PCC after completing the above steps, there may be a mismatch in patient identifying information (for example, name, MRN, or other unique identifiers).
Our Support Team can help resolve these mismatches. Please submit a support ticket if you encounter this issue.