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How Section GG Flows Over to PCC

Troubleshooting if Section GG scores are not flowing over to PCC. Section GG data requires special timing rules for the flow to PCC.

Melanie Conlon avatar
Written by Melanie Conlon
Updated over 2 weeks ago

Requirements

IMPORTANT: GG data must be collected within the first three days of the patient’s medical stay. If it is not completed in that timeframe, it will not flow into PCC.

(You have three days after the EOC Start Date to submit the Evaluation.)

  • Discharge Documentation: Therapists must complete the GG questions on the Discharge Document. If this section is left blank, GG data will not be sent to PCC.

  • Finalize the Assessment: As with Section O, the assessment must be finalized in RESTORE-Insights.

Troubleshooting

  • If GG data is missing in PCC even though the above steps were followed, there may be a mismatch in patient identifying information.

  • Submit a support ticket to our Support Team so we can investigate and resolve this.

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