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How Contacts Sync to Your Email Platform

Once everything is set up correctly, contacts are sent to your email platform automatically.


When contacts start syncing

Contacts will begin appearing in your email platform after:

  • Your script is installed and active on your site

  • Your email platform is connected

It may take a short amount of time before your first contacts appear.


How syncing works

When a visitor is identified on your site:

  • Their contact information is sent to your email platform

  • They are added to your designated list or destination

  • Existing contacts are checked so you don't pay for duplicates


What to expect

  • Contact volume depends on your site traffic

  • Not every visitor will be identified

  • Contacts appear in real time as they are identified


What to do next

→ Learn how to start sending: What Should I Email My Contacts?

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