Advice and answers from the Retention Team

Set up everything to start collecting and sending contacts

Connect your ESP so contacts can sync.

Add the Retention.com script to your website so we can start identifying visitors and sending eligible contacts to your email platform. Once it’s installed, we’ll be able to collect and pass contacts based on your setup.

What to update in your privacy policy and how to stay compliant when using Retention.com.

What these contacts are and how they’re identified.

Start sending emails to your contacts.

What results to expect and whether this fits how you already send email.

Manage your account settings and team access. This includes things like adding users, updating login details, and handling basic account configuration.