When you decide to upgrade or downgrade your RetouchMe subscription, changes to your credits can occur. Here’s how it works.
Upgrading Your Subscription
Immediate Access to New Features: When you upgrade, you immediately gain access to all the features and benefits of the higher-level plan.
Prorated Refunds: The unused portion of your current subscription is refunded by Apple as a prorated amount. This refund is processed directly by Apple and may take time to reflect in your account.
Credits Adjustment: Some credits from your previous subscription may be deducted if they were already used for professional retouching services included in your original plan.
Downgrading Your Subscription
Active Until Renewal Date: If you downgrade, your current subscription remains active until its renewal date.
Automatic Renewal: At the end of your billing cycle, your subscription will renew at the lower level and price.
Why Didn’t I Receive All the Credits I Expected?
Credits are adjusted based on your current subscription level and usage.
Any credits already used for retouching services from your previous plan are deducted during the upgrade or change process.