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How to Delete My Account
How to Delete My Account

Learn how to delete your account in the RetouchMe app step by step. Find important information on how to prepare.

Updated over 2 weeks ago

Steps to Delete Your Account

  1. Open the RetouchMe app.

  2. Go to Settings in the top-right corner of the screen.

  3. Select the Settings menu.

  4. Scroll to the bottom of the screen and tap "Delete Account."

  5. Choose one of the following options:

    • Delete Only Orders: This will delete your completed and retouched photos but keep your RetouchMe account active.

    • Delete Account: This will permanently delete your account and all associated data.

Important Information About Deleting Your Account

  • Permanent Deletion: Once your account is deleted, it cannot be recovered.

  • What Will Be Deleted:

    • All ready orders.

    • All credits on your balance (both purchased and earned).

    • Your RetouchMe app account.

  • Deletion Process: After you confirm deletion, the process can take up to 24 hours.

  • Subscription Management: If you have an active subscription, cancel it before deleting your account to avoid future charges.

  • Save Your Ready Photos: Ensure that all completed retouched photos are saved to your device before proceeding with deletion.

Data Retention Policy

If you delete the application, any images you’ve sent to RetouchMe and all completed retouched images are automatically deleted 30 days after account deletion.

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