Understanding Requests
Guides on request statuses and how returns and exchanges are approved.
3 articles
- Understanding Request Statuses in ReturboWhat are the different request statuses in Returbo? Learn the difference between Request Submitted, Incoming, Pending Approval, Resolved, and Archived.
- Reviewing and pre-approving return and exchange requestsThis setting determines which flow you use for returns and exchanges and when the return shipping slip is sent to the customer.
- Automatic vs. Manual Approval for Returns and Exchanges in ReturboWhat's the difference between automatic and manual approval for returns and exchanges in Returbo?