In addition to multi-warehouse support in your home country, ReturnLogic offers the ability to have multiple warehouses in multiple countries.
Your Return Warehouse Locations will now house any warehouse addresses that your shoppers should return to. If you have multiple locations in the same country as your shopper, the shipping label generated will be for the closest address. (See Multi-Warehouse)
Step by Step Instructions on setting up a new warehouse:
Log into ReturnLogic
Navigate to Settings
Navigate to Shipping under the Shop Info > Shipping dropdown menu
At the top of the page, you will see "Return Warehouse Locations"
Hit "Add Location"
Fill out the "Add Return Warehouse Location" form
Hit Save
More detailed instructions may be found in this article here.
International Shipping Address
The International Shipping Address section is now your warehouse default for all countries in which you do not have a warehouse. For example, if you have US and CA warehouses in your Return Warehouse Locations section but a shopper from the UK, the International Shipping Address is where they will be directed to return their item to.
Note: for shoppers without a warehouse in their country shipping will always default to Customer Shipping.
Label Generation
In order to generate labels for your warehouses in multiple countries you will need appropriate carriers set up in your EasyPost or Shippo accounts. If you do not have carriers enabled that operate in your warehouse countries shoppers will not be able to make RMAs.
We're here to help! Email us at support@returnlogic.com or use the live chat inside the platform with any questions or feedback.