Visit the Shipping Settings page to make your shipping updates and customizations.

Update Your Return Shipping Address: 

  1. Navigate to "Settings".

  2. Select "Returns - Originate"

  3. Select "Shipping".

  4. Under the "Shipping Address" header, Click the blue pencil icon to edit.

  5. Enter your updated return shipping address and click "Update".

Shipping Types: 

These are associated with Return Types or Return Reasons. You customize these settings based on who you'd like to cover return shipping charges. The weighted list of Shipping Types allow multi-item returns to be processed without violating your Return Policy. 

Shipping Options: 

Customize your shipping options to create the exact return shipping experience you'd like your customers to use based on their situation. 

If you have any questions about the answer above, feel free to email us at

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