Want to keep your schedule clear of robot spam and fake sign-ups? Our Online Scheduling Captcha helps! It checks if the person booking is real before they can save a time. You can pick from three ways for this check to work. 👍
How the Captcha Works (Your Choices): 👇
The Captcha feature adds a step to confirm a real person is booking. You can control how much verification is needed.
No Captcha:
What it does: Doesn't check if the person is real. All bookings go through.
User Experience: They just fill out the form. Nothing extra to click.
Good for: Websites that don't get much spam, or when it's most important for people to book easily.
Captcha without interaction:
What it does: Checks if the user seems real when they click "continue" on the form. They don't have to click "I am not a robot."
User Experience: They fill out the form and click "continue." The check happens in the background.
Good for: Finding a middle ground. It stops some spam without making it harder for real people to book.
Captcha with interaction:
What it does: Makes the user click a box that says "I am not a robot" before they can book. This helps make sure they are a real person.
User Experience: They have to click the "I am not a robot" box.
Good for: Websites that get a lot of spam and need stronger protection against Spam/fake bookings.
How to Turn on the Captcha:
To add the Captcha to your online booking form, you'll change the code you put on your website. Here's how: 👇
Step 1: Go to the "Scheduling" tab, then click on "Setup Instructions."
Step 2: Find the code you're using for your booking form or make a new one. (steps here).
Step 3: Look for "Contact" in the "Form Section."
Step 4: Under "Require Captcha," pick the option you want:
No captcha
Captcha without user interaction
Captcha with user interaction
Step 5: If you're changing code you already use: Click "Generate Code." Your website will update automatically.
Step 6: If you're making new code: Click "Generate Code." Send this new code to whoever updates your website.
FAQS
Q: Will captcha slow down my booking process?
A: The seamless option adds no extra steps for patients. The interactive option adds only one click.
Q: Can I change captcha settings later?
A: Yes, you can edit your embed code anytime to change captcha settings.
Q: What if patients have trouble with the captcha?
A: Most patients complete captcha verification easily. If issues persist, consider switching to seamless captcha or contact support.
Q: Do I need technical skills to set this up?
A: No, the setup process uses simple dropdown menus. However, you may need your website team to install new embed codes.