✨ When You Need This Guide
Use this guide to:
Track all appointments booked online or via the Scheduling App
Identify how and where each appointment was scheduled
Common questions this answers:
“How can I see who scheduled online?”
“Where can I see App and Online Scheduler bookings?”
“How can I see if a patient booked through our Facebook Ad?”
✅ View and Manage Online/App Bookings
Go to the SCHEDULING tab in your Aloha dashboard
Click on SCHEDULING HISTORY
You’ll now see a complete list of all appointments booked via:
💡 This is your go-to dashboard for tracking new leads, ensuring appointments are syncing, and quickly managing scheduling gaps.
✂️ Free Up a Time Slot (If Needed)
Simply click the "X" button to the far right of the appointment
This will manually remove the booking and open up that time for another patient
📊 What Do the Columns Mean?
Here’s a quick breakdown of each column on the Scheduling History page:
Column | What It Shows |
Contact | The name of the patient who scheduled the appointment |
Phone | The phone number entered during scheduling |
Appointment Type | The specific type of appointment booked |
Provider | The provider the appointment was scheduled with |
Origin | Where the booking happened (e.g., Online Scheduler, App, or inside Aloha) |
Source | The exact source—like your website, landing page, or Facebook Ad |
How? | How the patient heard about your practice (if entered) |
Scheduled At | The date/time the patient made the booking |
Appointment Date | The actual appointment date selected by the patient |
🎉 You’ll Know It’s Working When:
You see new online bookings populate in the Scheduling History
Source/origin data gives you insight into marketing and booking trends
💬 Need Help? We’re Here Within 30 Minutes!
If you’re not seeing expected bookings or something looks off—don’t worry! We’ve got you:
📧 Email: Support@reviewwave.com
📞 Call: 1-800-563-0469
✅ We respond within 30 minutes during business hours!
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