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šŸ‘Øā€šŸ‘©ā€šŸ‘§ How to Book an Appointment for a Dependent in The Scheduling App

Scheduling app, dependent scheduling, manage family, book for child Everything you need to know to add, remove, or relink dependents

Jeff Jones avatar
Written by Jeff Jones
Updated over a week ago

šŸ’” When You Need This Guide

This article is for any patient or staff member helping a Responsible Party (like a parent or spouse) use The Scheduling App to book appointments for dependents, such as children or family members.


šŸ“… How to Schedule an Appointment for a Dependent

Dependents can’t schedule their own appointments—but Responsible Parties can do it directly in the app.

Steps to Book for a Dependent:

  1. Open The Scheduling App using the Responsible Party’s login

  2. Tap ā€œSchedule an Appointmentā€

  3. Select the Dependent you want to book for

  4. Click ā€œContinueā€

  5. Choose the Appointment Type and/or Provider, depending on how the schedule is set up

🧭 Need to add or remove a dependent first? See instructions below.


āž• How to Add a Dependent in The Scheduling App

Responsible Parties can add dependents to their account, giving them full access to book on their behalf.

Steps to Add a Dependent:

  1. Log into the app as the Responsible Party

  2. Tap the Settings (gear) icon in the bottom-right

  3. Tap ā€œManage Dependentsā€

  4. Tap the ā€œ+ā€ icon

  5. Enter the dependent’s first name, last name, and phone number (must match the info on file)

  6. A verification token will be texted to the dependent’s number

  7. Enter the token to complete the link

Once added, the dependent will appear in the Responsible Party’s dependent list.


šŸ—‘ļø How to Remove a Dependent

To remove a dependent from the app:

  1. Go to Settings > Manage Dependents

  2. Swipe left on the dependent you want to remove

  3. Tap ā€œDeleteā€


šŸ” How to Relink a Dependent (If They Get Unlinked)

If a dependent is no longer showing in the Responsible Party’s app, you can relink them through the Scheduling Portal.

Steps to Relink a Dependent:

  1. Log into the Scheduling Portal:

    • In Review Wave, go to SCHEDULING > MOBILE APPS

    • Copy and paste the Scheduling Portal URL into a new browser tab

  2. Log in as the primary patient (Responsible Party):

    • Username = their phone number

    • Password = go to their Contact > Tokens > Generate Token, and use that token as a temporary password

  3. Once logged in:

    • Tap the Settings wheel > Manage Dependents

    • Click ā€œAdd Dependentā€

    • Enter the dependent’s first name, last name, and phone number

āœ… The dependent will now be relinked and appear again in the app.


🧠 Quick Tips

  • Always use full legal names and the correct phone number on file to avoid linking issues.

  • Only Responsible Parties can add/manage dependents.

  • Removing and re-adding can fix common sync issues.


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