👨‍👩‍👧 How to Book an Appointment for a Dependent in The Scheduling App

💡 When You Need This Guide

This article is for any patient or staff member helping a Responsible Party (like a parent or spouse) use The Scheduling App to book appointments for dependents, such as children or family members.

📅 How to Schedule an Appointment for a Dependent

Dependents can’t schedule their own appointments—but Responsible Parties can do it directly in the app.

Steps to Book for a Dependent:

Open The Scheduling App using the Responsible Party’s login
Tap “Schedule an Appointment”
Select the Dependent you want to book for
Click “Continue”
Choose the Appointment Type and/or Provider, depending on how the schedule is set up

🧭 Need to add or remove a dependent first? See instructions below.

➕ How to Add a Dependent in The Scheduling App

Responsible Parties can add dependents to their account, giving them full access to book on their behalf.

Steps to Add a Dependent:

Log into the app as the Responsible Party
Tap the Settings (gear) icon in the bottom-right
Tap “Manage Dependents”
Tap the “+” icon
Enter the dependent’s first name, last name, and phone number (must match the info on file)
A verification token will be texted to the dependent’s number
Enter the token to complete the link

Once added, the dependent will appear in the Responsible Party’s dependent list.

🗑️ How to Remove a Dependent

To remove a dependent from the app:

Go to Settings > Manage Dependents
Swipe left on the dependent you want to remove
Tap “Delete”

🔁 How to Relink a Dependent (If They Get Unlinked)

If a dependent is no longer showing in the Responsible Party’s app, you can relink them through the Scheduling Portal.

Steps to Relink a Dependent:

Log into the Scheduling Portal:
- In Review Wave, go to SCHEDULING > MOBILE APPS
- Copy and paste the Scheduling Portal URL into a new browser tab
Log in as the primary patient (Responsible Party):
- Username = their phone number
- Password = go to their Contact > Tokens > Generate Token, and use that token as a temporary password
Once logged in:
- Tap the Settings wheel > Manage Dependents
- Click “Add Dependent”
- Enter the dependent’s first name, last name, and phone number

✅ The dependent will now be relinked and appear again in the app.

🧠 Quick Tips

Always use full legal names and the correct phone number on file to avoid linking issues.
Only Responsible Parties can add/manage dependents.
Removing and re-adding can fix common sync issues.

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