💡 When You Need This Guide
This article is for any patient or staff member helping a Responsible Party (like a parent or spouse) use The Scheduling App to book appointments for dependents, such as children or family members.
📅 How to Schedule an Appointment for a Dependent
Dependents can’t schedule their own appointments—but Responsible Parties can do it directly in the app.
Steps to Book for a Dependent:
Open The Scheduling App using the Responsible Party’s login
Tap “Schedule an Appointment”
Select the Dependent you want to book for
Click “Continue”
Choose the Appointment Type and/or Provider, depending on how the schedule is set up
🧭 Need to add or remove a dependent first? See instructions below.
➕ How to Add a Dependent in The Scheduling App
Responsible Parties can add dependents to their account, giving them full access to book on their behalf.
Steps to Add a Dependent:
Log into the app as the Responsible Party
Tap the Settings (gear) icon in the bottom-right
Tap “Manage Dependents”
Tap the “+” icon
Enter the dependent’s first name, last name, and phone number (must match the info on file)
A verification token will be texted to the dependent’s number
Enter the token to complete the link
Once added, the dependent will appear in the Responsible Party’s dependent list.
🗑️ How to Remove a Dependent
To remove a dependent from the app:
Go to Settings > Manage Dependents
Swipe left on the dependent you want to remove
Tap “Delete”
🔁 How to Relink a Dependent (If They Get Unlinked)
If a dependent is no longer showing in the Responsible Party’s app, you can relink them through the Scheduling Portal.
Steps to Relink a Dependent:
Log into the Scheduling Portal:
In Review Wave, go to SCHEDULING > MOBILE APPS
Copy and paste the Scheduling Portal URL into a new browser tab
Log in as the primary patient (Responsible Party):
Username = their phone number
Password = go to their Contact > Tokens > Generate Token, and use that token as a temporary password
Once logged in:
Tap the Settings wheel > Manage Dependents
Click “Add Dependent”
Enter the dependent’s first name, last name, and phone number
✅ The dependent will now be relinked and appear again in the app.
🧠 Quick Tips
Always use full legal names and the correct phone number on file to avoid linking issues.
Only Responsible Parties can add/manage dependents.
Removing and re-adding can fix common sync issues.