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Understanding the Tabs on the Practice Manager
Understanding the Tabs on the Practice Manager

Appointments, Expiring Careplans, Subscriptions, Patient Alerts, Tasks, Inventory

Amy Bergren avatar
Written by Amy Bergren
Updated over 2 weeks ago

There are so many great things that Clerk's Practice Manager can assist with managing your day-to-day routines! Aside from checking patients in and out throughout the day, the Practice Manager helps you keep track of other important information, such as checking for Expiring Careplans, managing Subscriptions, keeping up with Patient Alerts, providing a space for Tasks, and tracking Inventory!

Let's break it down! 🤩


The Expiring Careplans tab will:

  • let you when a patient's Careplan is within two weeks of expiring

  • show you contact information so you can easily reach out to the patient

  • allow you to acknowledge the patient has been reached out to


The Subscriptions tab will:

  • show patients that have upcoming Subscription renewals

  • search for patients that have Subscriptions / specify the date range of the search

  • allow you to update the patient's credit card / Subscription Payment Source from the Appropriate Invoice under the Actions column

  • allow you to edit the frequency of payments under the Actions column

  • allow you to call the patient if your phone system is hooked up to your computer

  • show patients that have expired credit cards that will need updated credit card information to renew their Subscription under Failed Renewals

Note:✨ This tab will only populate with Information if your Account is integrated with our Payment Integration Partners. This is because Subscriptions require the ability to automatically charge a patient's credit card.


The Patient Alerts tab will:

  • show you the name of the patient that has an Alert

  • show you the information regarding the Alert

  • show if the Alert is patient facing when the patient checks in through the Kiosk

  • allow you to make an outgoing call if your phone system is integrated with your internet

  • mark the Alert as complete or acknowledged

  • edit the Alert

  • delete the Alert


The Tasks tab will show:

  • whether the Task is related to the Clinic or a Patient

  • the Title of the Task

  • when the Task needs to be completed by

  • the Status of the Task

  • the name of the Patient if the Task is related to a Patient

  • the staff member assigned to the Task

  • action items that allow either a completion, the ability to edit the Task, and the ability to delete the Task


The Inventory tab will show you a running count of the Products you choose to track.

Items with a number in red indicate the Product Count is at or below the Threshold Count, and that you should order more of the Product. The Inventory tab will also allow you to Add or Remove from your count by going into Edit mode under the Action Column:

Note:✨ The Threshold Count is established in the individual Product Settings when you create the Product, which you can CLICK HERE to learn more about!


PSST!✨ Want to learn more about the information that shows up on the Practice Manager tabs? We thought you might!

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