Rewaa's platform provides multiple ways to track products in your inventory, depending on their type and classification. You can track products using the Stock Keeping Unit (SKU), Batch ID, or Serial Number. The SKU serves as the primary identifier for products, ensuring accurate inventory management. It is essential to add an SKU to every product you upload or enter into the system to maintain proper stock organization and tracking.
When adding a product (ٍSimpleType Product or Variable Product), you can enable one of the following tracking options in the product details:
Batch Tracking (Batch ID): Assigns a unique batch number to distinguish and track each batch from production until its expiration date. [Click here for more details.]
Serial Number Tracking: A unique alphanumeric code assigned to individual items, allowing each product to be distinguished from others. This method is commonly used for high-value products like electronics, jewelry, and similar items.
This article explains how to add a ٍSimpleٍ-type product with serial number tracking.
⚠️ Currently, tracked products cannot be linked with e-commerce platforms (Zid, Salla).
Steps to Add a Product with Serial Number Tracking
Navigate to Product Section:
Go to Products & Inventory > Products > New Product.
Select Product Type:
Choose Simple Product.
Fill in the Required Details:
Product Name:
Enter the product's name as it will appear on invoices and barcodes. Use a concise format in both Arabic and English (if applicable).
⚠️ Keep the product name short to avoid cluttered invoices.
SKU (Stock Keeping Unit):
Enter a unique SKU for the product. It can be manually entered or automatically generated (12 digits).
ℹ️ SKU is essential for inventory tracking, reporting, and transactions.
Barcode (Optional):
Enter a barcode if applicable. You can use the same SKU or a different code.
Description (Optional):
Provide a description for internal reference. The description is not displayed on sales invoices.
Upload images of the product for easy identification in POS interfaces.
Drag and drop images or use the Upload button.
Mark one image as the primary display image.
Enable Serial Number Tracking:
Activate Tracking:
Check the Track this product box.Choose Tracking Type:
Select Serial Number as the tracking method.
Stock and Pricing Details
Initial Cost:
Enter the cost per unit in SAR (excluding VAT).
⚠️ Once saved, cost cannot be edited manually.
Initial Quantity:
Add the initial quantity after saving the product data. Alternatively, quantities can be added via purchase invoices.
⚠️ Manual quantity adjustments are disabled if accounting integration is active.
Retail Price:
Specify the per-unit selling price for customers. Ensure Tax settings are configured beforehand.
Wholesale Price (Optional):
Enter the bulk price, usually lower than the retail price.
Buy Price:
The most recent purchase price of the product.
Tax Type:
Select the applicable tax category for the product.
Categorization and Organization
Product Category (Optional): Organize products into categories for reporting and easier POS navigation.
Add new categories directly or choose existing ones.
ℹ️ You can add a main category, a subcategory, and a sub-subcategory. For more details, click here.
Add a New Main Category:
Click the (+) icon.
Enter the category name.
Click Save Category. The category will be added immediately.
Supplier (Optional): Assign a supplier to track purchase details.
Add new suppliers or select from the existing list.
ℹ️ Assigning a supplier helps track sales per supplier through the Sales by Product report.
Add a New Supplier:
1. Click the (+) icon.
2. Enter the following details:
Supplier Code: A unique alphanumeric identifier for each supplier. You can assign it based on a sequential numbering system or your internal classification method.
Supplier Name: Appears on purchase invoices, purchase returns, and expense vouchers.
3. Click Save Suppliers. The supplier will be added immediately and reflected in the Suppliers List, accessible via: Purchases & Suppliers > Suppliers.
Brand (Optional): Assign a brand to organize sales reports by brand.
Add a New Brand:
Click the (+) icon.
Enter the brand name.
Click Save Brand. The brand will be added immediately.
Saving and Adding Quantities:
Save the Product:
Click Save to complete the product setup.
Add Quantities and Product Tracking Information.
You can add product quantities and enable tracking using the following methods:
1- Manually add quantities in the Products section ("Product Inventory" on the platform).
2- Adding quantities via purchase invoices – [Click here for details].
ℹ️ Manually Adding Quantities in the Product Inventory Section (This option is available only for customers who have not activated the Accounting System.)
To enable manual quantity adjustments:
Go to: Settings > General Settings.
Scroll to the bottom of the page.
Uncheck (✔) the option: "Disable editing product quantity from product details without an official invoice."
⚠️ We do not recommend adjusting quantities manually to maintain accurate inventory records. Inventory is automatically updated based on operational transactions, such as receiving new stock from suppliers or conducting stock counts.
Navigate to the product details via Products & Inventory > Products > Click the product to access the details.
Click Tracking Information (Serial).
Click: Add New Quantity.
Enter the following details:
Location
Issue and Expiry (optional)
Quantity (each serial number counts as one unit)
Serial Numbers for each unit
Save the details.
⚠️ For accurate tracking, avoid manual adjustments unless necessary.
If multiple units exist, click Add New Quantity and repeat the previous steps.
FAQs
1. Can I add a multi-variant product with serial number tracking?
Yes, follow the same steps as for Simple products, enabling serial number tracking for each variant.
2. Can tracking be enabled after adding a product?
No, tracking options must be set before saving the product.
3. Can I change the tracking method later?
No, tracking type cannot be altered once saved.
4. Why is the option to add quantities unavailable?
Ensure accounting integration is not active, and manual quantity adjustment is enabled in settings.
5. Can I edit serial numbers after saving?
No, serial numbers cannot be edited post-save. Adjust stock and re-add the product if necessary.
6. How are serial-numbered products sold?
At checkout, the cashier must enter the serial number of the item being sold.