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Offline Selling
Updated over a week ago

Rewaa is a cloud platform that you can access anytime and anywhere via the internet. It offers comprehensive features to manage your business operations, sales processes, and invoice issuance. One of its key features is the ability to continue selling and issuing invoices even when the internet is down. This article provides a detailed overview of offline selling and how to utilize it effectively.

How Offline Selling Works

  • Automatic Activation: When the device loses internet connectivity during sales operations, the offline selling mode is automatically activated.

  • Compliance: Invoices issued in offline mode comply with the requirements of the Zakat, Tax, and Customs Authority.

⚠️Offline mode operates exclusively within the sales screen. Avoid exiting the sales register while offline, as this will prevent re-logging into the platform.

⚠️ Temporary Solution: Offline mode is a temporary solution. Persistent use is not recommended. Address internet connectivity issues promptly to prevent data loss or operational disruptions.

Offline Mode Limitations

  1. Number of Invoices:

    • You can issue up to 250 invoices while offline.

  2. Data Synchronization:

    • Data synchronization occurs within an hour after reconnecting to the internet.

    • Example: If the internet is disconnected between 6:00 AM and 8:00 AM, all offline invoices are expected to be available by 9:00 AM. Continuous internet connection is required for synchronization.

  3. Postpaid Payments:

    • Postpaid payment functionality is unavailable in offline mode.

  4. Tracking Information:

    • Products tracked by serial or batch numbers cannot be sold offline.

  5. Product Quantities:

    • Stock quantities may not update correctly in offline mode.

  6. Product Cost:

    • Price changes made by other users will not reflect in offline mode.

  7. Customer Information:

    • Adding new customers via the sales screen is not possible in offline mode.

  8. Sales Register Features:

    • Creating quotes, adding amounts, or withdrawing funds from the register is not possible offline.

    • Access to the invoice list and quotes is unavailable.

⚠️ When internet connectivity is unstable, the platform automatically switches to offline mode to ensure uninterrupted sales operations.

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