Skip to main content

I cannot complete my BNPL checkout what next

Reyrr Athletics avatar
Written by Reyrr Athletics
Updated over 2 weeks ago

Try these steps.

1. Check your details: name, address, phone and date of birth must match your bank or ID and your BNPL account.

2. Region and currency: Klarna and Qliro only show in supported countries and currencies. Use the market selector to pick the right country and currency, and turn off VPN.

3. App verification: open the Klarna or Qliro app to approve the purchase and enable notifications.

4. Eligibility: BNPL providers may decline based on a soft credit check, spending limit, unpaid balances, or risk rules.

5. Try a smaller amount or remove out-of-stock items.

6. If it still fails, contact the provider directly — merchants cannot override BNPL decisions.
Help:
Klarna https://www.klarna.com/customer-service/
Qliro https://www.qliro.com/privatperson/betala/

7. Fallback: you can always pay with a regular card, Apple Pay or Google Pay.

Did this answer your question?