Payments and Invoices
Cards, wallets, Klarna/Qliro, invoices & refunds
💳 Payment Methods & Checkout
Cards, wallets, and local payment options available at checkout.
Find out which payment methods you can useLearn how our checkout matches your country and currency with local cards, wallets and pay later options, and why some methods are only available in certain regions.
Why can’t I see Swish Vipps or MobilePay at checkout
What payment methods do you accept?
Can I split my payment across multiple cards?
Why is my payment showing as pending or reserved
When is my card charged
Buy Now Pay Later (Klarna & Qliro)
All you need to know about our Buy Now Pay Later options. Learn how Klarna and Qliro work, where they are available, who can use them, and how invoices, returns and payments are handled across different countries.
🧾 KlarnaEverything about paying later with Klarna how it works, where it’s available, and how returns and invoices are handled across Europe. about paying later with Klarna — how it works, availability, returns, and invoice handling across Europe.t3 articles
Qliro: Pay Your WayLearn how Qliro works with Vipps, MobilePay and Swish, how to pay now or later, and what to expect with invoices, refunds and support.3 articles
🌍💱 Currencies Taxes & Regions
Pricing currency, VAT, VOEC for Norway, and customs basics.
Which currency will I be charged in
Are there any extra costs or customs fees
🔄 Receipts Refunds & Store Credit
Invoices, refund timelines, store credit and gift card rules.
How do I get my invoice or receipt
How long does a refund take
Can I convert my refund into store credit
Can I use a gift card and a discount code together
Do gift cards expire
How do I check my gift card balance
🛠️ Troubleshooting & Support
Payment failed? Missing method? Quick fixes and how to reach us.
My payment failed what should I do
My payment went through but I did not get a confirmation email
🤝 Business & Teams
Quotes, purchase orders, team terms, and VAT invoicing.
Can my team or club pay by invoice
Can you customize invoices for sponsorship or team orders
Do you offer purchase orders or quotes first
🔒 Security & Verification
3D Secure, BankID, data protection, and fraud prevention.
Is my payment data secure
Why was I asked for 3D Secure or BankID verification
How do you protect my personal data
I was charged twice what should I do
I cannot complete my BNPL checkout what next
The payment method I want is missing can you enable it