1. Login to your RiseKit account at Staff Portal.
2. Move your mouse toward the left-hand menu.
3. Click Chat > +Candidate.
4. If the candidate is not yet in RiseKit, follow the prompts on the screen to invite them to create a profile. Once you complete this process, you will be directed to a new chat window to begin a conversation with the candidate.
To learn more, check out this article How to Invite Candidates to Your Organization.
5. If the candidate is already in RiseKit, you can find the candidate under Candidates, click on their name, and click Go to Conversation to begin or continue a chat.
6. Once you're satisfied with your message, click Send Message. This will send the chat message to the candidate via text and/or email. They will be able to respond back via normal text message or email without having to return to their RiseKit account.
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