The total cost for any job booked through Road Ninja is made up of two parts:
The Driver’s Pay, and
The Road Ninja Booking Fee.
This article explains exactly how pricing works, how discounts are applied, and what to expect when paying through our platform.
The Driver's Pay
The driver’s pay is the full hourly rate earned by the driver for their work.
The rate displayed on a driver’s profile is the exact amount they receive — Road Ninja doesn’t add a margin or take a cut from the driver’s side.
Your company pays this amount directly to the driver via our secure payment partners once the job is complete.
The Road Ninja Booking Fee
The booking fee is the one-time service charge per job assignment that you pay to Road Ninja for using the platform.
You only pay this fee when you confirm a booking — there’s no cost to post jobs or review driver applications.
This fee covers driver access, platform use, and payment handling, and is based on the following structure:
Component | Rate / Detail |
Base Booking Fee | 38% (starting rate applied before discounts) |
Minimum Booking Fee | 12% (lowest possible fee after discounts) |
Your final booking fee may be reduced by our automatic discount system, which rewards longer, repeat, or high-volume bookings.
Available Discounts
All discounts apply automatically when your booking meets the criteria. Discounts can combine to reduce your final fee but will never lower it below 12%.
Density Discount (Longer Workdays)
Rewards you for booking longer daily assignments.
The booking fee decreases by 1.5% for each hour beyond 6 hours in a single day.
Applies up to 12 hours per day (maximum 9% reduction).
Example: A 10-hour day earns a 6% Density Discount.
Length Discount (Multiple Days)
Rewards you for longer, continuous bookings.
The fee decreases by 1.5% for every 6 full days within one continuous booking.
Example: An 18-day job earns a 4.5% Length Discount.
Loyalty Discount (Repeat Drivers)
Rewards you for rehiring the same driver.
The fee decreases by 1.5% for every 6 paid days that a specific driver has worked for your company through Road Ninja.
This grows over time up to a maximum of 18% once a driver completes 72 paid days with you.
How Discounts Combine
Density, Length, and Loyalty Discounts can all apply at once.
Your total combined discount is subtracted from the 38% Base Fee, with the 12% Minimum Fee acting as the floor.
Discount Type | Calculation |
Density | 1.5% off per hour beyond 6 hours per day |
Length | 1.5% off per 6 continuous booking days |
Loyalty | 1.5% off per 6 paid days with same driver |
Payment Methods and Fees
Road Ninja uses trusted third-party providers to handle all payments securely.
Stripe (Credit Card Payments)
Stripe processes card transactions with a 3.75% processing fee, calculated as a percentage of the amount paid to the driver.
This fee is automatically applied when paying by Credit Card.
Akahu (Direct Bank Payments)
Akahu enables you to connect your bank account and make direct payments with no additional processing fees.
Bank payments are verified using Two-Factor Authentication (2FA) for added security.
Both methods meet New Zealand open-banking and data-protection standards.
Estimating Your Final Cost
Use our Road Ninja Pricing Calculator to get an instant, accurate estimate of both the driver’s pay and your final booking fee after discounts.
Please note that the Loyalty Discount is not displayed in this calculator, as it’s unique to each Customer's history with individual drivers. Your actual fee may be lower once any loyalty savings are applied automatically during booking.
Questions or Support
If you have questions about pricing, fees, or payments, reach out to our team through the chat in your account or email us at support@roadninja.co.nz