When you choose Road Ninja to find a professional driver for your job, you're securing more than just a service; you're getting a complete, hassle-free solution. We’ve carefully crafted every booking to be all-inclusive, which means you will never face hidden fees or unexpected additional charges. Our goal is to provide total transparency and peace of mind from start to finish.
Every confirmed booking you make through Road Ninja automatically comes with the following features and benefits:
Thorough Driver Vetting
Every driver available on the Road Ninja platform undergoes a comprehensive vetting process. This includes verifying their license directly with the New Zealand Transport Agency (NZTA) and conducting a background check through the Ministry of Justice. You can be confident that you are working with thoroughly vetted and reliable professionals.
Intelligent Driver Matching for the Perfect Fit
Finding the right driver for your specific job has never been easier. When you post an assignment, our smart system immediately notifies qualified drivers who perfectly match your unique requirements. The platform automatically filters candidates based on crucial details such as their license class, any special endorsements they hold, their current location, and any other criteria you've specified. This ensures you're quickly connected with the ideal professional for your assignment.
Real-Time Visibility and Control
We believe in giving you complete transparency and control over your booking. You can monitor job acceptances as they happen in real-time, giving you an immediate overview of interest in your assignment. Before you make your final decision, you’ll also have the opportunity to review detailed profiles of all interested drivers, allowing you to choose the perfect match with confidence.
Digital Independent Contractor Agreement (ICA)
Every assignment you book through Road Ninja is officially formalised with a digital Independent Contractor Agreement (ICA). This agreement outlines all the terms and conditions of the service, providing transparency and protection for both you and the driver. A copy of this agreement is automatically provided to both parties and is securely stored for your records, ensuring everything is documented and accessible.
Comprehensive Public & Statutory Liability Insurance Coverage
Your peace of mind is incredibly important. That's why every single booking made through Road Ninja benefits from complementary Public & Statutory Liability insurance coverage for our contract drivers while they are operating on our platform.
We provide this valuable insurance for two main reasons:
Protection for Drivers: It offers an additional layer of support, protecting our drivers from various work-related risks and helping to reduce the costs typically associated with commercial contract driving.
Confidence for You: Crucially for you, as a transport company or hirer, this insurance provides the assurance that appropriate protections are in place. This minimises the potential impact of any unexpected incidents that might occur during a job facilitated through our platform.
What these types of insurance mean and their coverage limits:
| Description | Coverage Limit |
Public Liability Insurance | This coverage provides protection for a driver's legal responsibility if their actions unintentionally cause injury to another person or damage to their property.
It also covers the associated legal defense costs that may arise from such an event. | This policy provides up to $20 million in Public Liability coverage. |
Statutory Liability Insurance | This insurance offers coverage for liability that results from an unintentional breach of most New Zealand laws or regulations. All businesses and contractors can face potential liability from investigations or prosecutions by regulatory bodies, and this policy is designed to cover the associated costs. | This policy provides up to $1 million in Statutory Liability coverage. |
This combined coverage ensures a secure environment for all parties involved in a Road Ninja booking.
Integrated Messaging
Clear and immediate communication is essential for any successful job. Our platform includes a user-friendly direct messaging feature that allows you to connect instantly with your assigned driver. This ensures you can convey instructions, ask questions, and receive updates efficiently, keeping everything on track.
Dedicated Local Support
We are committed to providing you with exceptional service. Should you ever require assistance, have a question, or encounter an issue, our dedicated local support team is ready and available to help. We're here to ensure your experience with Road Ninja is smooth, successful, and stress-free from start to finish. You can easily reach us via email or live chat.