Skip to main content

What is Included with Every Booking?

Kris avatar
Written by Kris
Updated over a week ago

Every confirmed booking through Road Ninja is a comprehensive package. Our service is all-inclusive, ensuring there are no hidden fees or additional charges.

Each booking includes the following features:

Thorough Driver Vetting

All drivers on our platform have successfully passed NZTA licence verification and a Ministry of Justice background check.

Intelligent Driver Matching and Job Broadcasting

When you post a job, our system instantly notifies qualified drivers who meet your specific criteria. The platform automatically filters candidates based on licence class, endorsements, location, and other requirements.

Real-Time Acceptance Tracking

You can monitor job acceptances as they happen and have the opportunity to review detailed driver profiles before confirming your selection.

Independent Contractor Agreement (ICA)

Each assignment is formalised with a digital Independent Contractor Agreement (ICA) outlining the terms of the service. This agreement is provided to both parties and securely stored for your records.

Public & Statutory Liability Insurance

To ensure your protection, every booking is automatically covered by our insurance policy, which includes:

  • $20 million in Public Liability coverage

  • $1 million in Statutory Liability coverage

Integrated Messaging

Our platform includes a direct messaging feature, allowing for clear and immediate communication with your assigned driver.

Dedicated Local Support

Should you require any assistance, our New Zealand-based support team is available to help. You can reach us through the in-platform chat or by emailing support@roadninja.co.nz

Did this answer your question?