Adjusting commission levels for an existing campaign in Rootabl is straightforward and can be done by the Rootabl support team. If you need to increase or decrease commission rates for specific affiliates or across a campaign, follow the steps below.
How to Request an Update to Commission Levels
Currently, Rootabl requires that commission adjustments for active campaigns be handled by the support team. Here’s how to request an update:
Log in to your Rootabl account.
Go to the Intercom chat icon, located at the bottom right of your dashboard.
Send a message to the Rootabl support team, specifying:
The name of the campaign you’d like to adjust.
The new commission level you wish to set.
Any details about which affiliates should receive the new rate (if you’re adjusting commissions for select affiliates only).
Rootabl’s support team will update the commission level on your behalf and confirm once the change is made.
Self-Editing (Coming Soon!)
Rootabl plans to release a feature that will allow users to edit commission levels directly in the campaign dashboard. Once this update is live, you’ll be able to adjust commission percentages yourself without needing assistance.
Tips for Managing Different Commission Levels
If you want to assign unique commission levels to different affiliate groups, consider setting up separate campaigns. This method allows you to:
Designate specific commission rates for each campaign.
Track performance by campaign type or affiliate level.
Avoid needing frequent adjustments for individual affiliates.
Summary
For now, to adjust commission levels in an existing campaign:
Contact Rootabl support via the Intercom chat.
Specify the campaign and commission change details.
Keep an eye out for the self-service editing feature that will be available soon, making commission management even easier!