At Rootabl, we believe managing your subscription should be simple and hassle-free. Whether you need to update your payment method, review past invoices, or cancel your subscription, we’ve made the process straightforward through Stripe, our billing provider.
Accessing Your Billing Settings
You can access all your billing-related options directly from your Rootabl account. Here's how:
Navigate to your Business Settings in the Rootabl dashboard.
Click the Billing button.
From here, you’ll be redirected to Stripe’s secure portal, where you can:
Update your payment method.
View or download past invoices.
Cancel your subscription.
Canceling Your Subscription
We understand that things change, and we’ve made canceling your Rootabl subscription as seamless as possible.
Go to your Billing settings and click the link to manage your subscription in Stripe.
Once in Stripe, follow the prompts to cancel your subscription.
Important:
If you’ve run campaigns and have affiliates who need to be paid, commissions will be withdrawn within 24 hours of canceling your account. This ensures all your affiliates are paid fairly and promptly.
If you encounter any issues or have questions about payouts, feel free to contact our support team.
Updating Payment Methods or Invoices
Need to change your card on file or download invoices? The Stripe portal makes it easy:
Use the secure link to log in to Stripe with the email address you used to purchase Rootabl.
Once logged in, you can manage your payment details or view your billing history.
Helpful Links
This link allows you to log in to your Stripe account directly. Enter the email you used to sign up, and Stripe will send you a login link to access your account.
Questions? We’re Here to Help!
If you have any trouble or need assistance, don’t hesitate to reach out to us at support@rootabl.com.
We’re here to ensure your experience with Rootabl is smooth and stress-free, no matter what changes you need to make.