Managing Your Affiliate Payouts with Ease
Rootabl is designed to simplify affiliate payouts, ensuring you can focus on growing your business. Here’s everything you need to know about managing payouts through our platform.
1. When Do Payouts Occur?
Affiliate commissions are automatically deducted from your account 30 days after a sale is made. This delay allows for returns or chargebacks, ensuring only finalized sales are paid out.
2. Payout Processing Timeline
Once the funds are deducted, your affiliates will see their commissions deposited into their bank account within 15 days. Many transactions happen even sooner, but holidays and weekends can cause delays.
3. Transaction Fees
Rootabl deducts a 5% transaction fee from the commission amount (not the sale total). You can choose to absorb this cost or pass it on to your affiliates. This fee covers bank transfers and ensures a seamless payment process with no hidden charges.
4. What Can Prevent a Payout?
Several factors may delay payouts:
Insufficient funds in your account 30 days after the sale.
Affiliates failing to update their bank information.
Disputes about specific transactions.
For a seamless experience, ensure your account is funded and affiliates keep their details updated.
5. Handling Declined Payouts
In the case of a declined payout, Rootabl will notify you immediately to resolve the issue. Declined payouts cause additional fees for all parties, and it is critical you pay your affiliates on time.
There will be a $20 fee for the first time a declined payment happens, $50 for the second, and your Rootabl account will be terminated if it happens a third time.
6. Payout Threshold
An affiliate will be paid out once they've hit a $100 threshold across their Rootabl account, meaning $100 between your affiliate campaign and any others they are a part of.
If an affiliate has been deactivated, we'll either re-assign their sales to another affiliate if more than one link was clicked or this money will be released to the business account holder after 6 months.
Affiliates can also choose to withdraw under $100 payout but will need to pay a fee of $2 + .25%