If you'd like to reset your Roots account and start over from scratch, we're happy to help!
If you're looking to fully reset everything — including what might be "Screen Time" data — it’s worth noting that we don’t have control over that part, since all "Screen Time" data comes directly from Apple.
Your best bet would be to log out of the Roots app, uninstall it, then reinstall and log back in. After that, make sure to re-enable "Screen Time" permissions for Roots when prompted. This will give you the cleanest possible start.
How do I reset my "Streaks"?/ How can I ask to have my "Emergency unblocks" and "Vacation days" reset to zero?
At the moment, this process requires manual intervention from our team — but it’s quick and easy to request.
Please contact us by tapping the chat bubble below.
NOTE: To help us locate your account quickly, please include the email address associated with your Roots profile in your message.
You can find your Roots email by going to: "Roots > Today (bottom tab) > Account settings (top left) > Tap your name > Account details > Email."
Important: If your Roots email is a private relay email (like the ones ending in @privaterelay.appleid.com), please also include an alternate email address where we can reach you directly. We’ll confirm once your reset is complete!
How do I disable "Emergency unblocks" and "Vacation days"?
Need more help?
Get personal help from one of our founders here.