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Why can't I see the "Unblock" button?

We're here to help.

First off, we know this can be frustrating. We sincerely apologize for the inconvenience.


We've heard a few reports of this on "Time Limit" blocks, and it appears to be related to a bug in older versions of iOS.​


Here's how to fix it:

Lower your time limit by 1 minute - this simple adjustment often makes the "Unblock" button reappear:

  • Go to Roots > Blocking

  • Tap the pencil icon on your "Time Limit" block

  • Reduce the time limit by 1 minute (for example, if it's set to 60 minutes, change it to 59 minutes)

  • Tap "Done"

  • Check if the "Unblock" button now appears


Have an emergency?

If you need to unblock immediately, click here.


Need more help?

If the "Unblock" button still hasn't appeared after trying this step, please tap on the chat bubble below and send us:

  • A screenshot of your "Roots > Blocking" page

  • A quick note confirming you've tried the step mentioned above

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