Like many AI tools, the most common way to interact with an Agent is through Chat. To speak with an Agent, open Chat from the top navigation bar, near your profile icon or avatar.
Select an Agent: From the menu at the top of the chat, you can select an Agent you have created, or Browse Agents.
Interact with an Agent: Once you've selected your Agent, type a question or prompt into the text box. If you can’t think of anything, you can use one of the three conversation starters to get an idea of what that Agent can do. Your Agent will provide responses tailored to the question you asked and based on its instructions.
As with any generative AI product, experiences and quality can vary and be dependent on a number of things including the knowledge sources provided, the user's access, and the probabilistic nature of LLMs (large language models).
Tips for chatting
Similarly to writing prompts for Chat, your prompts should provide enough detail to help your Agent refine their response, but not too long that the Agent has too much to work with. It helps to be descriptive with your word choice. For example:
If you want it to reference specific information, say “Using the information on this page [link]…”
If you want it to provide a short response, say “In short…”, “In just a few sentences…”, or “…be succinct”
You don't always get amazing results with just one prompt, so keep iterating and asking until you get the answer you need. Often the back-and-forth gives the Agent a better understanding of what kind of responses you’re after.
Examples to get you started
Every time you start a new chat, we’ll provide examples to get you going in the form of conversation starters.
To help you get started with a new Agent, a few good starter prompts are:
What to ask | Why you might ask it |
What can you do? | This can give you a short summary of the Agent's strengths. This is particularly helpful if the Agent was created with a very specific purpose, like generating headlines or writing executive summaries. |
Summarize this page for me | This is great to use if, for example, you’re on a Confluence page that is particularly long or maybe you don’t fully understand the content. This kind of prompt is helpful because it:
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How I could improve the writing on this page? | Some Agents may be specifically designed to help with writing, they can reference writing guidelines or style guides and will be familiar with any styles of writing they have been given access to. If you’re working with that kind of Agent, this is a good prompt to get you started on reviewing and editing work with an Agent. |
Who should I ask about… or What team is responsible for… | Agents that have been given access to team information can provide answers to questions like this, helping you find subject matter experts in your company, or people who are working on similar things to you. |