Basic settings for RFH Auction

This page explains the following sections:

To ensure you can bid effectively on RFH Auction, it is important that your display settings are correct.

From the start menu, select Settings;

Then select Display settings;

Setting the scale and screen resolution.

• Scale: text size: 100%

• Screen resolution: 1920 x 1080 or, for a portrait screen, 1080 x 1920

To use return audio, you must give RFH Auction permission to use your microphone.

If you haven’t done this yet, you’ll see the following message;

To grant permission, click on the icon to the left of the URL. We’ll explain how to configure these settings in the ‘Google Chrome’ web browser.

Google Chrome is the recommended web browser for RFH Auction.

Move the slider next to Microphone to the right (on);

Your microphone will then be available for use when the auctioneer establishes a ‘buyer audio’ connection with you.

Click on your bidder name (top right of the title bar) to display the Account menu. Here you can directly select various settings, each of which is explained below. Other settings, such as the layout, presets and the keyboard shortcuts used, are explained under personal settings.

Click on the Language option to the right of your username and select your preferred language.

Click on your username in the top right-hand corner and then on Help to get further guidance.

By clicking on ‘Settings’, you can manage the personal settings for the selected bidder profile, such as the layout and keyboard shortcuts.

These personal settings will be discussed step by step later.

By clicking on ‘Full screen’, you can see everything on the purchase screen at a glance. You can exit this view by selecting ‘Exit full screen’.

This allows you to log out of the RFH Auction.

In the Account menu, under the heading ‘Profiles’, you can see which Profiles (KOA identifiers) are available to you. If there is only one, it is selected by default. If you work with multiple KOA identifiers (workstations) in KOA, these will be listed and the most recently used one will be selected.

In the Account menu, you can also see at the bottom which Presets (buyer cards) are available for the selected profile. If there is only one, it is selected automatically and you will see the name of the buyer organisation associated with the preset, below your buyer name.

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If you have multiple buyer cards for the selected profile, these will be displayed here and any default buyer card that has been set will be selected.

A blocked buyer card is shown in light grey; you cannot make purchases using this.