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How we match you with psychologists and psychotherapists

Why do you see these particular specialists? What algorithms do we use to match you with a therapist?

Daryna Borovyk avatar
Written by Daryna Borovyk
Updated over 6 months ago

We use a comprehensive approach to recommend psychologists and psychotherapists. Our algorithm takes into account the following aspects:

Match with your request

We compare the information you provide in the questionnaire with the experience and specialization of psychologists in order to show the therapist who best suits your request.

Other clients' choices

Based on the choices of other clients and other data (such as the average number of sessions the therapist and the client), we assess the level of trust and demand for a therapist so that you can start working with someone who is trusted and valued by other clients.

Therapist availability and variety of time slots

We want to recommend professionals who are available, reliable, and have plenty of slots available to make it easy for you to plan your sessions at the convenient time.

If you have any questions about our algorithms or didn't like the session with a specialist suggested by our algorithm, we will help you find another specialist for free.
We really want to provide the best services, so we will be glad to hear your feedback about the session to check this situation.

To share your thoughts, please go to our support chat and click on I am a client - I didn't like the session with the therapist option in our bot. We will contact you as soon as possible to discuss this situation.

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