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Instructions and advice for clients
Instructions and advice for clients
By Daryna
1 author
16 articles
How we match clients with the therapist
How we match you with psychologists and psychotherapists
How to choose a therapist at the platform?
What does "Supertherapist" badge mean?
How to book the session and prepare for it
How to make an appointment with a therapist
How to pay for the session?
How else can I pay for the session?
Where is the online session held?
How to prepare for the first session?
How to book the next session?
Subscriptions for therapist's services
How to cancel/reschedule the session
How to reschedule a booked session?
How to cancel the session?
How to get a refund?
Other questions
Can I buy a gift certificate?
What is the balance and how to use it?
Referral program
