All Collections
Guest FAQ's

Guest FAQ's

K
9 articles in this collection
Written by Kristin Rieve

Buying drinks or extras during the event

How to buy drinks or extras during the event
K
Written by Kristin Rieve
Updated over a week ago

Access at the event with a booked ticket

Clarification on what to bring to the event to access
K
Written by Kristin Rieve
Updated over a week ago

Missing confirmation email

How to request a confirmation of an existing booking
K
Written by Kristin Rieve
Updated over a week ago

Cancel bookings and refund policy

How to cancel your booking and refund policy
K
Written by Kristin Rieve
Updated over a week ago

Payment error even though all requirements are met

Explanation on why some (first time) guests receive a payment error message despite fulfilling all requirements
K
Written by Kristin Rieve
Updated over a week ago

Payment methods available

What type of payment methods are allowed
K
Written by Kristin Rieve
Updated over a week ago

I want to add my dietary restrictions to my existing booking

How to add dietary requirements to an existing booking
K
Written by Kristin Rieve
Updated over a week ago

Making sure the event organizer gets my dietary requirements

How to contact the organiser about dietary requirements
K
Written by Kristin Rieve
Updated over a week ago

Add a ticket or extra to my existing booking

How to add additional tickets or extras to an existing booking
K
Written by Kristin Rieve
Updated over a week ago