Yes — trip cancellation may be covered
If you need to cancel an upcoming trip for a covered reason, Nomad Insurance Complete may reimburse part of your non-refundable trip costs under the Trip Cancellation benefit.
Coverage applies when the cancellation meets the conditions outlined in the policy.
Examples of covered situations
Trip cancellation may apply in situations such as:
Illness or injury that prevents you from travelling
A mandated quarantine
Certain legal obligations
Death of an immediate family member
Theft of travel documents required for the trip
All claims are reviewed based on the policy conditions and supporting documentation.
What you’ll need to submit a claim
To help us review your claim, please provide the documentation that applies to your situation:
Proof of trip booking and payment, such as booking confirmations and receipts
A doctor’s note advising against travel, if the cancellation is due to illness or injury
Proof of a mandated quarantine, if applicable
Legal documentation, if the cancellation is related to a legal obligation
Proof of death of a family member, if applicable
A police report, if the cancellation was due to stolen travel documents
A copy of a government-issued ID, if requested
Depending on the situation, we may ask for additional information or documentation to complete the review.
Reimbursement limits
Up to USD 300 per trip
Up to USD 600 per policy year
If you have any questions, our Customer Care team is happy to help.
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If you have any questions, our Customer Care team is happy to help.