Yes. With Nomad Insurance Complete, you can visit any licensed medical provider — public or private. There is no provider network.
You’re free to choose the doctor, clinic, or hospital that works best for you.
Please note: Holistic care is not covered under Nomad Insurance Complete.
Not sure where to go?
If you’re unsure where to start, you can request a list of providers we’ve worked with before.
This list is only a guide. You are not required to use these providers and can choose any licensed medical provider.
What you need for your medical claim
No matter which provider you choose, make sure to collect the following documents to avoid delays in processing your claim.
1) Medical reports
A doctor’s report that includes:
Your symptoms
The date your symptoms started
The diagnosis
The treatment provided
You should also collect (if applicable):
Lab results
Scans or X-rays
An accident report (from police, ambulance services, or a tour guide)
A stamped prescription for medication
2) Detailed invoices
Itemised invoices clearly showing what you were charged
3) Proof of payment
Receipts or payment confirmations showing the invoices were paid
In some cases, additional documentation may be requested depending on the situation.
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Nomad Insurance Complete: How to file a claim
If you have questions, our Customer Care team is happy to help.