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Create a Sales Order in HaloPSA using Salesbuildr

Learn how to create a Sales Order in Halo PSA directly from an approved quote in Salesbuildr.

Updated yesterday

⚠️ Disclaimer
We expect to release the HaloPSA integration before the end of May 2025.
This documentation is a work in progress and will continue to be updated as we approach the official release. Some features or steps may change based on ongoing development and feedback.

Once a quote has been accepted, you can manually create a Sales Order in your connected PSA system (e.g., Halo PSA). This is especially useful to trigger fulfillment and procurement processes.

🚀 When to use this

Use this action when:

  • A customer has accepted your quote (status: Approved)

  • You want to initiate the delivery or fulfillment process

  • You’re using Halo PSA and want to keep Quotes and Sales Orders in sync

🧭 Steps to create a Sales Order

  1. Navigate to the approved quote you'd like to process.

  2. On the right-hand panel, scroll to the Actions section.

  3. Click Create sales order.

  4. Optionally, add Title and internal notes or instructions

  5. Click Submit

  6. Salesbuildr will:

    • Push all quote line items to Halo PSA

    • Automatically link the Sales Order to the original quote and opportunity

    • Include the customer’s PO number if it was filled in

  7. You can use the provided icon to open it directly from Salesbuildr.

💡 Notes

  1. This is a manual step. Sales Orders are not automatically created upon quote acceptance.

  2. If the quote includes supplier items, you’ll need to create a Purchase Order from within Salesbuildr. See How to create a Purchase Order.

  3. After creation, view and manage the Sales Order in Halo for procurement, fulfillment, or invoicing.

🔄 What happens in Halo PSA?

  • A new Sales Order is created

  • Line items are copied from the quote

  • The order is linked back to the quote and opportunity

  • If applicable, a Purchase Order can now be created for supplier fulfillment

📈 Benefits at a Glance

Benefit

Description

🕒 Faster Fulfillment

Sales Orders help trigger procurement and delivery actions right away

🔄 Accurate Sync

Quote → Sales Order → Purchase Order pipeline keeps data aligned

📋 Central Visibility

Teams across sales, procurement, and finance stay aligned

💼 Structured Process

Prevents manual errors and missed details

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