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Halo PSA Field Mapping & Navigation

This article defines how data will be pushed from Salesbuildr to Halo PSA and vice versa.

Updated this week

This document outlines how data flows between Salesbuildr and Halo PSA, detailing the field mappings used when creating or updating records across both platforms.

πŸ“Œ Overview

Salesbuildr connects directly with your Halo PSA instance to:

  • Import your product catalog, including recurring services, labor, and categories

  • Sync companies and contacts with key fields

  • Push opportunities, quotes and sales order data into Halo PSA

  • Keep all updates flowing automatically and in real time

βš™οΈ Sync runs in the background and keeps your data up-to-date automatically.

πŸ”„ What Syncs Between Salesbuildr and Halo PSA

Entity

Description

Products

Product catalog including pricing, manufacturer and supplier info

Services

Recurring services classified based on asset group mapping

Labour Items

Hourly or fixed-fee labor also based on asset group mapping

Shipping

Products classified as shipping charges

Categories

Product categories and subcategories

Manufacturers

Manufacturer and supplier records used for filtering and quoting

Companies

Company records with site address, type, account manager, and website info

Contacts

Contacts linked to companies with email, phone, and job title

Opportunities

Created in HaloPSA when a Salesbuildr proposal is created

Quotes

Data pushed to the linked HaloPSA Quotation

πŸ“¦ Product Field Mapping Reference

Salesbuildr pushes product line items to Halo based on:

Salesbuildr Field

HaloPSA Field

Description

Name

Name

The name of the product

Description

Sales Description
​

The description of the product

Manufacturer Part Number

Manufacturer SKU

The manufacturer part number of the product

Company

Manufacturer

The manufacturer of the product

Distributor

Supplier

The vendor where you buy the product from

Type

Asset Group

The product asset group

Category

Asset Type

The product category

Cost

Cost

The cost price

Price

Price

The sales price

Markup

Markup

The sales markup

Term

Billing Period

The product billing frequency

Status

Status

The product status. OBSOLETE if its deleted in Salesbuildr or ACTIVE otherwise

Income Account (Admin setup)

Income Account

The product billing income account

Expense Account (Admin setup)

Expense Account

The product billing expense account

🧾 Opportunities

Salesbuildr creates and synchronized the opportunity in HaloPSA.

Salesbuildr Field

HaloPSA Field

Description

Name

Summary

The summary of the sales opportunity.

Expected Close Date

Target Date

The expected date to close the opportunity.

Pipeline Stage

Stage

The stage of the opportunity

Status

Status

The status of the opportunity

Team

Team

The sales team of the opportunity and is required in HaloPSA to assign an owner / agent

Company

Contact Company

Links to the company details

Contact

Contact Reference

Links to the contact details

Owner

Agent

Links to the user who owns the opportunity

Third Party Opportunity Link

The URL reference to the Salesbuildr opportunity

Ticket Type

Ticket Type

The opportunity ticket type

πŸ“„ Quotes

Salesbuildr creates and synchronized the quotation in HaloPSA.

Salesbuildr Field

HaloPSA Field

Description

Title

Summary

The name of the quotation

Opportunity Contact

End-User Contact

The quotation contact.

Opportunity Company

End-User Client

The quotation client.

Opportunity

Ticket reference

The quotation ticket id.

Date

The most recent update timestamp.

Expiry Date

Expiry Date

The date in which the quotation will be considered expired

Owner

Assigned Agent

The quotation assigned agent

PO Number

PO Number

The quotation purchase order number

Third Party Opportunity Link

The URL reference of the Salesbuildr quote

🏒 Companies

Salesbuildr will synchronize your HaloPSA Clients as Salesbuildr Customers and HaloPSA Suppliers as Salesbuildr Suppliers/Manufacturers

Salesbuildr Field

HaloPSA Field

Description

Name

Company

The name of the company.

Website

Website

The website of the company

Deleted

Inactive

The status of the company

Telephone

Phone Number

The phone number of the company. Only for suppliers

Description

Notes

The description of the company. Only for clients

Address

Main Site

The main address of the company. Includes street (line 2), city (line 1), zip (post code), state (region code), and country (country code) information. Only for clients

Delivery Addresses

Sites

The delivery addresses of the company. Includes street (line 2), city (line 1), zip (post code), state (region code), and country (country code) information. Only for clients

Contact User

User

The main contact of the company. Only for clients

πŸ‘€ Contacts

  • The Salesbuildr user creating the Quote is used as the creator or assigned user in Halo (if mappings are configured).

  • If linked to a known Halo user, the Quote appears under their records.

Salesbuildr Field

HaloPSA Field

Description

First Name

First Name

The first name of the contact

Last Name

Surname

The last name of the contact.

Deleted

Inactive

The status of the contact

Title

Role

The role of the contact

Email

Email Address

The email address of the contact.

Company

Company Reference

Reference to the client the contact is associated with.

Company Main Site Reference

Reference to the client’s main site the contact is associated with

Phone

Work Telephone Number/Extension

The phone number of the contact.

Mobile

Work Mobile Number

The mobile phone number of the contact

πŸš€ Using Salesbuildr with Halo PSA

You can view synced data and interact with Halo entities directly from Salesbuildr.

  • Opportunities

    From the opportunity detail view:

    • Open the Opportunity Dialog in Halo

    • Open the Halo Company Card

    • Corresponding SalesOrder

  • Quotes

    From the quote editor:

    • View quote sync status

    • Open associated company, contact, opportunity, SalesOrder in Halo

Companies & Contacts

  • Click the Halo icon to view the company or contact in Halo

Products

  • Click the Halo icon to view product details in Halo

πŸ’‘ Unlocking Value with HaloPSA + Salesbuildr

With the HaloPSA integration, Salesbuildr empowers MSPs to manage quoting, procurement, and service workflows with greater automation, visibility, and accuracy. From syncing contacts and products to pushing quotes and opportunities into HaloPSA, this integration ensures your sales process is seamless and up to date so your team can focus on delivering value, not manual work.

For questions or advanced configuration help, reach out to our support team.

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