How does the SalesCloser and Twilio integration work?
To enable your agents to make and receive calls through SalesCloser, you'll need to integrate with Twilio, a trusted third-party telecom provider. Twilio acts as the "phone line" for your agents, allowing them to connect with prospects securely and reliably.
What Twilio Does
Provides Phone Numbers: Twilio offers local and international phone numbers for your agents.
Powers Call Infrastructure: It handles the technology behind each call, ensuring clear and stable connections.
Pay-As-You-Go Pricing: You only pay for what you use—calls, minutes, etc.
Estimated Pricing by Country
While prices can vary, here are some average monthly costs for Twilio services:
Country | Local Phone Number (Monthly) | Inbound Call Rate (Per Minute) | Outbound Call Rate (Per Minute) |
United States | $1.15 USD | $0.0085 USD | $0.014 USD |
Canada | $1.15 USD | $0.0085 USD | $0.014 USD |
Mexico | $6.25 USD | $0.0100 USD | $0.0146 USD |
United Kingdom | £1.15 GBP | £0.0085 GBP | £0.014 GBP |
Australia | $2.50 AUD | $0.0100 AUD | $0.0252 AUD |
Note: These are average estimates. Actual prices may vary. Please refer to Twilio's official pricing pages for the most accurate and up-to-date information.
How to Check Twilio Pricing for Your Country
Twilio provides a comprehensive pricing page where you can select your country and view detailed pricing information:
Twilio Pricing Pages (Recommended)
Direct Link: Twilio Voice Pricing
On this page, you will find a drop-down menu to select your country.
Once you pick your country, it automatically shows:
Local phone numbers & their monthly cost
Inbound call rates per minute
Outbound call rates per minute
No coding, no API, select your country and see the rates.
Why this is best: Visual, simple, updated automatically.
2. Twilio Phone Number Search
Direct Link: Twilio Phone Number Search
You can choose your country and even filter by city or region.
Shows available numbers and the price per number before you purchase.
Why this is helpful: Let's pick a number and see exactly what you’ll pay monthly.
When looking at rates, remember to note:
Monthly fee for the number
Inbound call rate
Outbound call rate (local or international if needed)
Steps to Set Up Twilio with SalesCloser
Create a Paid Twilio Account
Sign up here: Twilio Signup
Note: Free or trial accounts are not compatible with SalesCloser integration.
Purchase a Phone Number
In your Twilio dashboard, go to Phone Numbers → Buy a Number.
Select your country and choose a local number.
The number will be billed monthly.
Obtain Your Account SID & Auth Token
In your Twilio dashboard, go to Account → Settings → General.
Copy your Account SID and Auth Token.
Integrate with SalesCloser
In SalesCloser, go to Profile → Phone Numbers.
Paste your Account SID and Auth Token.
If the connection is already active, click the refresh icon to sync your purchased Twilio number.
Important: Each Agent Needs Their Own Number
If you have multiple agents (e.g., inbound, outbound, Spanish-speaking, English-speaking), each one requires its own Twilio number to operate independently. This setup ensures:
Clear Call Routing: Calls are directed to the appropriate agent.
Accurate Tracking: You can monitor and analyze each agent's performance separately.
Twilio Support
For assistance with your Twilio account, you can contact Twilio's support team: Twilio Support
Please note that Twilio's support is separate from SalesCloser's support.
If you encounter any issues integrating Twilio with SalesCloser, please don't hesitate to contact us at hello@salescloser.ai or visit our website at https://salescloser.ai/
We're here to help you every step of the way.