Language Detection allows your AI agents to automatically identify the language a visitor is using and respond accordingly. This helps create a more natural and accessible experience for users who interact with your agents in different languages.
How Language Detection Works
When enabled, the AI agent analyzes and detects the language before generating a response. The agent then uses the detected language to guide its replies, ensuring clearer and more relevant conversations.
This feature is especially useful if:
Your website or product serves an international audience.
You expect users to switch between languages.
You want to reduce friction for non-English speakers.
Supported Languages
Language Switch Detection implicitly supports the following languages:
Arabic
Dutch
English
French
German
Hungarian
Italian
Polish
Portuguese
Russian
Spanish
Turkish
Note: Implicitly means that the agent will automatically detect and change its language if someone talks in the languages listed above.
Nonetheless, if someone asks explicitly for another language, the AI agent can also speak these other languages:
Bulgarian
Chinese
Croatian
Czech
Danish
Filipino
Finnish
Greek
Hindi
Indonesian
Japanese
Korean
Malay
Norwegian
Romanian
Swedish
Slovak
Tamil
Ukranian
Enabling Language Detection
To enable Language Detection for an existing AI agent:
Go to your AI Agent settings.
Locate the Language Switch Detection option.
Click on the checkbox to toggle the setting ON.
Save your changes.
Once enabled, the agent will automatically detect and understand the supported language used by the visitor.
Important Notes
If the visitor uses a language that is not supported, the agent will fall back to its default language behavior.
Detection happens automatically and does not require any manual input from the visitor.
Best Practices
Enable Language Detection only if your agent content and configuration are prepared to handle multilingual conversations.
Test the feature using short conversations in different supported languages to confirm expected behavior.
If you have questions or need assistance enabling this feature, please get in touch with our Support Team at hello@salescloser.ai.