Transition conditions can be critical for moving the conversation forward. They set specific requirements that the agent must meet to proceed to the next step.
Furthermore, these conditions enable the dynamic adjustment of the conversation flow based on the responses received, ensuring a personalized interaction for each client.
A practical application of transition conditions is when the AI agent must gather specific information, such as a client's budget for purchasing or renting a property. Based on the client's response, the agent can direct the conversation toward discussing the total purchasing budget or the monthly rental budget, ensuring relevance and efficiency.
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