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What happens when someone responds?
What happens when someone responds?
C
Written by CS Team
Updated over a month ago

Overview

If someone responds to you during any stage of the campaign, they will be muted automatically and won’t receive any further automated messages unless you manually unmute them.

Our recommendation is to check replies in your inbox frequently to respond back in a timely manner.

Muted contacts will look like this:

How do I check replies in my inbox?

To check your replies, you can check the unread messages in the home page

Or simply go to the inbox tab and search with the tag unread.

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