This is Step 6 of a series: How to Create a Giving Experience 🎉
Thank-You Email
Customize your confirmation email with a thank-you message for supporters to receive after their donation.
Message
Include a call to action within your thank-you message to keep supporters engaged with your nonprofit (1500-character limit).
*250-character limit for Express plans*
Click More Options to view additional fields:
Recurring Message (Optional)
Provide an alternative thank-you message to recurring donors to express your appreciation for their ongoing commitment (1500-character limit).
*250-character limit for Express plans*
Banner Image (Optional)
Elevate your donor communication! Include a banner image in your thank you emails to create a more engaging and personalized Giving Experience.
Recommended image size is 560 x 175 pixels
Localization support to allow for a different image based on the different supported languages of the Giving Experience
Notify By Email (Optional)
Enter a staff member's email address to notify them when a donation is made.
Add up to 10 email addresses, separated by commas
At this time, Merge Tags are not available for customizing Giving Experience Thank You Emails.
Tax Receipt
Enable tax receipts for donations made via the Giving Experience.
Note: Tax receipts are enabled by default.
Tax Receipt Email: This email is sent separately from the Thank You Email. It includes the official tax receipt for the donor’s contribution.
To edit the content and template of this email, go to Features > Tax Receipts > Configure Tax Receipts > Email Notification > Edit Email.
For more information on how to set up Tax Receipts, view our article here.