đ Path: Go to Cog Settings â Payments â Savvy Pay
How to View Staff/ User
To view your current team members and their status:
Open the Settings menu on the left-hand sidebar.
Click on Staff.
Ensure the Staff List tab is selected at the top of the page.
The list displays the following information for each member:
Name: The full name of the staff member.
Contact details: Their registered email and phone number.
Store location: The specific shop(s) they are assigned to.
Role: Their designated position (e.g., Admin, Groomer).
Invite status: Shows if they are currently Active in the system.
Adding New Staff/ User
To add a new team member or admin user and grant them access to Savvy Pet:
Navigate to Settings > Staff > Staff List.
Click the Add+ button on the right side of the screen.
Enter the required staff details in the window:
Name
Email
Phone number
Store location
Assigned role
Send an invite for the staff member to access the software.
Editing a User/ Staff Member
To edit a user, click on the staff line to view all editing options. Update:
Name
Contact Number
Locations the user is available in
Role
Bookable for appointments, including online booking
Assigned services
Dashboard status and password reset
To edit a user's email, they use to log in. Please email us hello@itsallsavvy.com (from an admin email)
Actions & Management
Click the three dots (âŚ) next to any staff member to access user account management options:
Revoke Access (Deactivate or Disable User Account)
Immediately disable the userâs login access. This deactivates their account so they can no longer sign in, but keeps all historical data. They stay visible in the list and can be reactivated.
Reset Password
Send a secure password reset link to the userâs registered email address.
Archive Staff (Remove User Without Deleting Data)
Archive a staff member to remove them from your active team list. This does not permanently delete the user account but keeps past records intact. It will also revoke access to the dashboard if they have been granted access to log in.
Related searches:
deactivate staff account, delete team member, disable user login, remove user access
Reinstate Access
You can restore deactivated/ archived and banned staff/ users access.
Reinstate From Revoke
Click on the staff/ users display line, it will show then users status as Banned, scroll down to the login information. Here, click Grant Access to allow them to log in again.
Reinstate From Archived
Click the Archive box icon:
Then find the restore icon on the far right next to the groomer you would like to reinstate.
