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Payment For All Bookings

Set how payments are collected for both manual bookings (added directly to the calendar) and online bookings.

📍 Path: Go to Cog Settings → Payments → Booking Policy → Payment for All Bookings

Manual Booking Payment

When scheduling an appointment manually, you can choose how payment is handled.

Options:

  1. Payment Request → When used for the first time, a setup pop-up will appear. If you cancel, the option resets to None.

  2. Request Card on File → Available if Savvy Pay is already set up.

Choose a Payment Request Type

  1. Deposit/Fixed Fee → Collect part of the payment upfront.

  2. Full Payment → Collect the full amount at booking.

Set the Amount

  1. Enter the fee in GBP (ÂŁ). Example: ÂŁ50.00

  2. To set as a percentage, enter % instead of a fixed amount.

Add a Description

Add a short note (e.g., “Deposit for grooming appointment”) — shown on the customer’s payment request.

Select a Payment Method

  1. In-person (Credit/Debit Card, Cash, Check)

  2. Savvy Pay

  3. Bank Transfer

  4. Click Save to confirm or Cancel to discard changes.

Online Booking Payment

To configure payment for online bookings:

  1. Go to the Online Booking Configurations page.

  2. Choose whether deposits, full payments, or no payments are required upfront.

This ensures all online clients see your payment rules before booking.

With your booking policy set up, your salon can handle payments, deposits, and cancellations smoothly while ensuring clients are always aware of your terms.

Setting up Booking Policies

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