FAQs and Troubleshooting
Troubleshoot common issues and find answer to frequently asked questions questions
Sending yourself a copy of the invoices sent to customers
Go back to Shopify orders
Colors, styles, and images missing when printing
Removing header/footer info from printed pages
Custom domain for PDF links
Can I set the footer in a 'fixed' or 'locked' position at the bottom of the page?
Metafields support in Order Printer Pro
Clearing DNS cache - workaround
Taxes in Invoices
Can the app work on the Brave browser?
HS Tariff Codes and Country of Origin not displaying
Multi-currency receipts and invoices
Translating the month names of dates
Korean characters not displaying correctly
Chinese characters not displaying correctly
Japanese characters not displaying correctly
How does the "Pay Online" button work?
Sending invoices directly to customers rather than as an automated PDF link
"PDF Link Text Can't Be Blank" Error in Order Printer Pro
Updating the Customer Shipping and Billing Addresses
"Account Inactive" message on PDFs
Collect your customer's VAT number
PDF Export is not coming through
Can I Use the Automated PDF Feature to Share Other Files?
Can I add Taxes Retroactively to Invoices?