FAQs and Troubleshooting
Troubleshoot common issues and find answer to frequently asked questions questions
By Haris1 author26 articles
- Sending yourself a copy of the invoices sent to customers
- Go back to Shopify orders
- Colors, styles, and images missing when printing
- Removing header/footer info from printed pages
- Custom domain for PDF links
- Can I set the footer in a 'fixed' or 'locked' position at the bottom of the page?
- Clearing DNS cache - workaround
- Taxes in Invoices
- Can the app work on the Brave browser?
- HS Tariff Codes and Country of Origin
- Multi-currency receipts and invoices
- Translating the month names of dates
- Korean characters not displaying correctly
- Chinese characters not displaying correctly
- Japanese characters not displaying correctly
- How does the "Pay Online" button work?
- Sending invoices directly to customers rather than as an automated PDF link
- "PDF Link Text Can't Be Blank" Error in Order Printer Pro
- Updating the Customer Shipping and Billing Addresses
- "Account Inactive" message on PDFs
- Collect your customer's VAT number (legacy)
- PDF Export is not coming through
- Can I Use the Automated PDF Feature to Share Other Files?
- Can I add Taxes Retroactively to Invoices?
- GDPR Compliance
- Metafields